Smooth CMMS implementation and responsive support enchants Frog's Leap Winery

Company Size:  51-200 Employees

Industry: Food & Beverage Processing / Hospitality

Location: Rutherford, California

Number of users: ≈3 Users, staff requesters

Using Click Maint since:  December, 2025

About Frog's Leap Winery

Frog’s Leap Winery is a renowned wine producer and farming operation located in the heart of California’s Napa Valley. Established in 1981, the winery has built a strong reputation for crafting high-quality, sustainably produced wines while maintaining a deep commitment to environmentally responsible farming practices. Frog’s Leap combines traditional winemaking techniques with certified organic and dry-farmed vineyards to produce wines that reflect the unique character of the region.

Operating across its winery facilities and agricultural properties, Frog’s Leap manages the full winemaking process including vineyard cultivation, harvesting, production, bottling, and hospitality experiences for visitors. Their team works year-round to maintain farming operations, production equipment, and facility infrastructure essential to supporting efficient wine production and preserving the quality standards the winery is known for.

Maintenance Challenges

Before implementing Click Maint, one of our biggest maintenance challenges at Frog’s Leap Winery was simply staying organized and effectively prioritizing work across our operations. We were relying primarily on notes and Microsoft Teams to track maintenance tasks, work requests, and preventive maintenance activities. While those tools worked to a degree, they were never designed to function as a centralized maintenance management system, which made it difficult to maintain consistency and visibility across the team.

As our operations grew, keeping track of preventive maintenance schedules, ongoing repairs, and work distribution became increasingly challenging. Important tasks could easily get buried in messages, overlooked in handwritten notes, or delayed because priorities were unclear. Without a dedicated system in place, it was difficult to know what had been completed, what was overdue, and who was responsible for each task.
These challenges had a direct impact on productivity and day-to-day operations.

Preventive maintenance tasks were harder to manage consistently, increasing the risk of equipment issues and unexpected downtime during critical periods of wine production and farming operations. Work distribution was also less efficient, making it harder to balance workloads and respond quickly to maintenance needs. Overall, the lack of centralized organization created unnecessary inefficiencies and made it difficult to proactively manage maintenance operations across the winery and farming facilities.

Why Click Maint?

When we began searching for a maintenance management solution, we evaluated several platforms to find one that best fit the needs of our winery and farming operations. After trialing multiple programs, Click Maint stood out as the most streamlined, user-friendly, and cost-effective solution. We needed a system that our team could adopt quickly without a steep learning curve, and Click Maint provided the right balance of functionality, simplicity, and value.

Another major factor in our decision was the responsiveness and support provided by the Click Maint team. From the very beginning, they were extremely helpful, quick to answer questions, and willing to work with us to ensure the platform met our operational needs. That level of support made the transition process much easier and gave us confidence that we would continue to have reliable assistance whenever needed.

The most impactful features for our team have been preventive maintenance scheduling, asset management, and work order tracking. These tools have helped us better organize maintenance activities, improve accountability, and stay ahead of equipment issues before they become larger problems.

The implementation process itself was very smooth. The onboarding team provided regular training and responded quickly whenever questions came up, allowing our team to become comfortable with the system in a short amount of time. Overall, Click Maint made it easy for us to transition toward a more organized and proactive maintenance operation.

Outcomes and Benefits

Since adopting Click Maint, we’ve seen significant improvements in the way our maintenance team manages daily operations and priorities. One of the biggest benefits has been having a more organized and centralized workflow. Maintenance requests from other departments are now submitted through a single system, which has greatly improved communication and reduced confusion around task assignments and priorities. This alone has helped lower stress levels for the maintenance team and made it easier to respond efficiently to requests.

The ability to quickly access detailed asset information has also improved productivity and decision-making. Preventive maintenance tasks are easier to schedule and track, helping us stay ahead of issues and maintain smoother operations across the winery and farming facilities.

While we have not yet formally measured specific performance metrics, having the ability to pull maintenance data and reporting from the system has already been extremely valuable. For the first time, we have visibility into our maintenance history and workflows, giving us a stronger foundation for tracking long-term improvements and operational efficiency moving forward.