How TS Manufacturing Replaced Paper Maintenance Records with Click Maint
Company Size: 200 Employees
Industry: Manufacturing
Location: Lindsay, Ontario
Using Click Maint since: October 2024
About TS Manufacturing
TS Manufacturing is a Canadian manufacturer specializing in automated material handling equipment and custom-engineered industrial systems.
Based in Lindsay, Ontario, the company designs and manufactures equipment used in sawmill, lumber processing, biomass, mining, aggregate, and bulk material handling operations.
With more than 50 years of manufacturing experience, TS Manufacturing provides solutions ranging from individual machines to large-scale turnkey systems that help customers improve production efficiency, material flow, and operational reliability.
Its product portfolio includes conveyors, sorting systems, stacking lines, log and lumber handling equipment, and other automated machinery designed for demanding industrial environments.
As a family-owned and operated business, TS Manufacturing has built a reputation for producing durable, high-quality equipment that supports manufacturing and processing facilities across North America and around the world.
Maintenance Challenges
Before implementing Click Maint, TS Manufacturing relied on a paper-based system to manage preventive maintenance and document maintenance work.
Preventive maintenance schedules, equipment history, and technician notes were tracked through binders and handwritten records, making it difficult to maintain consistent documentation across the facility.
As maintenance activity increased, locating historical information and confirming that preventive maintenance tasks had been completed became increasingly time-consuming.
Technicians often needed to search through multiple binders to find previous work records, equipment notes, or maintenance history. The manual process also made it harder to share information between team members, identify recurring issues, and keep maintenance records accurate and up to date.
One of the biggest challenges was preserving maintenance knowledge between technicians.
When a machine required service, determining exactly what work had been completed during previous repairs or preventive maintenance inspections could require searching through paper records or relying on the memory of other mechanics.
This made troubleshooting slower and increased the risk of duplicate work or missed follow-up actions.
Without a centralized system, the maintenance team needed a significant amount of time simply to understand equipment history and determine what work had already been completed.
TS Manufacturing needed a more efficient way to manage preventive maintenance, preserve equipment history, and make maintenance information easily accessible to everyone responsible for keeping production equipment running.
Why Click Maint?
TS Manufacturing implemented Click Maint during a period of management transition and a growing need for a more structured maintenance program.
Rather than continuing to rely on memory, paper records, and manual calendar reminders to manage preventive maintenance, the team wanted a more reliable and efficient system.
One of the most valuable capabilities has been centralized maintenance tracking.
Click Maint brings maintenance records, work history, preventive maintenance schedules, and technician notes together in one platform, giving the team much faster access to equipment information.
Instead of searching through binders to determine what work has already been completed, technicians can quickly review historical work orders, maintenance notes, and previous repairs before beginning a job.
This helps preserve maintenance knowledge between technicians and creates a more complete history for each piece of equipment.
Preventive maintenance is also easier to manage because upcoming tasks and completed work can be tracked within the same system rather than through paper records and manual reminders.
The implementation process was smooth, with the Click Maint team providing support throughout onboarding. TS Manufacturing was able to get up and running quickly while configuring the system around the needs of its maintenance operation.
Outcomes and Benefits
Since implementing Click Maint, TS Manufacturing has improved the organization and efficiency of both its preventive maintenance program and day-to-day maintenance operations.
The team now has one centralized system for tracking completed work, upcoming maintenance tasks, and equipment history.
One of the most significant improvements has been access to historical maintenance information.
Instead of searching through paper records, technicians can review previous repairs, work orders, maintenance notes, and equipment history in seconds.
This greater visibility helps the team troubleshoot equipment more efficiently, make better-informed maintenance decisions, and maintain continuity when work moves between technicians.
Preventive maintenance has also become easier to organize and monitor, giving the team greater visibility into upcoming maintenance requirements and helping ensure important work remains visible.
Inventory tracking has become more organized as well, providing improved visibility into maintenance-related materials and resources.
Most importantly, Click Maint has eliminated much of the time previously spent searching through paperwork and manually tracking maintenance information.
The transition from binders and handwritten records to a centralized digital system has helped TS Manufacturing save time, improve organization, preserve critical maintenance knowledge, and operate with significantly less administrative effort.
“Click Maint has transformed the way we manage maintenance, saving us both time and money. We went from a completely paper-based maintenance operation to a streamlined digital system where all maintenance schedules, records, and tasks are centralized in one place.”
Desmon Dunn
Millwright Supervisor
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Leading the way to a better future for Maintenance and Reliability
Click Maint’s objective is to offer organizations a CMMS that’s simple and easy to implement so that users get value fast. Our goal is to eliminate a lot of the friction that companies face when implementing maintenance management software.
