How Border Land School Division Simplified Maintenance Across 16 Schools with Click Maint

Industry: Education, K-12

Location: Manitoba, Canada

Number of Sites: 16 schools

Number of users: 17 users and requesters

Using Click Maint since: 2024

About Border Land School Division

Border Land School Division is a public school division headquartered in Altona, Manitoba, serving kindergarten through Grade 12 students across southeastern Manitoba along the United States border.

Its service area covers approximately 4,900 square kilometres and includes communities such as Altona, Emerson, Gretna, Dominion City, Vita, and Sprague.

The division serves 2,174 students across 16 schools and employs more than 500 support and professional staff.

Supporting maintenance across multiple schools requires consistent processes, reliable communication, and clear visibility into both day-to-day work orders and preventive maintenance.

Border Land School Division uses Click Maint to help coordinate these activities across its locations and maintain a more organized approach to facility maintenance.

Maintenance Challenges

Before adopting Click Maint, Border Land School Division used another maintenance management platform to support work orders and preventive maintenance.

That provider was acquired by a larger company in the United States, and following the acquisition, the level of customer service the division had relied on was no longer available.

Border Land School Division was then informed that its existing platform would be discontinued and that it would need to migrate to the acquiring company’s system.

At the same time, annual licensing costs were expected to nearly double.

Remaining with the existing provider would therefore require the division to move to a different platform while paying substantially more each year.

This combination of declining customer service, a forced platform migration, and significantly higher licensing costs prompted the division to evaluate alternatives.

The team still needed dependable work order management and preventive maintenance, but wanted a solution that would be simpler to use, reasonably priced, and supported by a team they could rely on.

Why Click Maint?

Click Maint stood out to Border Land School Division for several reasons.

As a local company, Click Maint offered the division a closer connection to its software provider, along with attractive pricing and a team that included development staff already familiar to the organization.

That existing relationship helped build confidence in the transition.

Just as importantly, Click Maint supported the core maintenance functions the division needed without introducing unnecessary complexity.

Work order management and preventive maintenance both aligned well with the division’s existing maintenance processes and provided a more straightforward way to manage everyday work.

The migration process was also an important part of the transition.

The Click Maint team migrated most, if not all, of the information from the previous platform and checked that the transferred data and system were working as expected.

This allowed Border Land School Division to move away from its retiring CMMS without losing the maintenance information it had already built up.

Onboarding included both online and in-person training, helping staff become comfortable with the new system and supporting a smooth transition.

Outcomes and Benefits

Since moving to Click Maint, Border Land School Division has established a simpler and more straightforward process for managing maintenance requests and work orders.

Compared with its previous system, the division finds the core work request and work order process easier to manage.

Work order management and preventive maintenance continue to meet the team’s needs, providing the structure required to support maintenance activities across multiple schools.

The successful migration also allowed the division to carry information from its former platform into Click Maint instead of starting over.

Combined with online and in-person training, this helped staff transition to the new system with minimal disruption.

For Border Land School Division, the biggest benefits have been practical rather than tied to a specific percentage or financial metric: a smooth move away from a retiring platform, maintenance functionality that works well for the team, and a simpler process for handling requests and work orders.